Tag: call center headsets

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Why choose headset with Quick Disconnect function? 

Call Center Headset Quick Disconnect Function

Quick Disconnect function gives you convenience, more usage for the headset and let the phone last longer. Quick Disconnect function gives you convenience to disconnect and connect the headset quick and easy. It also allow you to use the headset with different devices. And, it protects the devices that you use with headset. 

What is Quick Disconnect function?

Call Center headsets made with two separated parts, the headpiece and the bottom cord connects the headset to a telephone or a computer. There is a 4 pin flat connector that connects these two parts together. The connector is at the middle of the headset cord, in front of the headset user. So headset user may hold the two sides of the connector pull straightly to disconnect them quick and easily.

Quick Disconnect function give you Convenience while using the headset

With the Quick Disconnect function, headset user may quickly separate the headset from the bottom cord and step away. When the headset disconnected from the bottom cord, there will be no audio on the headset. However, the phone call will not be disconnected. Since there is not audio on the headset, the other side of phone line will not hear anything, just like the headset user pressed the mute button. It just like pressed the mute button, the other side of the call will not hear anything. User may come back and plug it back and continue the phone conversation. With the Quick Disconnect function, headset user doesn’t need to reach out to the back of the phone to disconnect the headset.

OvisLink Call Center headset with Quick Disconnect Function
OvisLink Call Center Headset Quick Disconnect Connector

Quick Disconnect function makes your headset more useful

Because the bottom cord can be separated from the headset, user may replace a different bottom cord to use the same headset with different devices. For instance, you have different Cisco phone models in the office. One is CP-8851, one is SPA525G. The CP-8851 has a RJ9 headset jack and the SPA525G has a 2.5mm headset jack. You may use the same headset connect to a RJ9 Quick Disconnect cord model QD-CUF with the CP-8851; and a 2.5mm Quick Disconnect cord model QD-SPA with the SPA525G. You may also connect the headset with an USB Quick Disconnect cord, model QD–USB to use the headset with your computer.

Different Quick Disconnect cord allow you use your headset with different telephones and computers
Quick Disconnect cord for Cisco Unified Phones / Cisco SPA Small business Phones / Computers

Quick Disconnect function makes your phone or computer more durable

Headset jack and USB ports are soldered at your phone and computer’s mainboard. Plug and unplug that way too often may damage the soldering ports that connect the jack or port with the mainboard. In the other hand, OvisLink made Quick Disconnect cords are supper durable. Plug and unplug the connector will not damage the connector, even hundreds of thousands of times. You just need to hold the two sides of the connector, pull and plug straightly. And this is why Quick Disconnect function makes your phone or computer more durable.

Since Quick Disconnect function gives user convenience, more usage for the headset and let the phone last longer, professional Call Centers normally choose headsets with Quick Disconnect functions. OvisLink not only makes all the headset models with Quick Disconnect function, but also provide many different connector options to let our customers utilize the headset better. You may click here to explore Quick Disconnect cord options.

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4 Things You Should Know Before Buying a Corded Headset

corded headset

If you run a call center or another business where your employees use phones heavily, you know the importance of having the right corded headset. In fact, a corded headset is the most essential thing that you will buy for your employees. Having the right headset will allow your employees to work harder and faster, which will equate to your business performing well. However, it is easy to become overwhelmed with the world of corded headsets. With dozens of options and features, you must pick the right headset for your employees. Here are four things you should know before buying a corded headset.

Know Your Budget 

The most important thing to consider before buying any headset is your budget. After all, the world of corded headsets is full of hundreds of options and features. You can quickly become overwhelmed with all that is available to you. Knowing your budget will let you narrow down your search and choose the best headset for your business.

Corded Headset Compatibility Matters 

Not all corded headsets will work with all phone models. Before buying any corded headset, you must first decide what phones you should buy. Here at OvisLink, we make it easy for you to determine which headset works with your phones. We provide a list of categories to guarantee the corded headset you are buying will work for whatever phone company you use. Because of this, determining compatibility at the outset will save you time and money on any returns you would have had to make. Also, if you do prefer a headset that is not compatible with your phone, we may have an adapter available.

Listen to Your Employees 

When you are considering which corded headset to buy for your business, you should listen to your employees. The individuals who work for you are going to know exactly what they need to perform their job successfully. In fact, showing your employees that you care about them by providing the features they want will make your employees work harder. 

Customer Service Matters 

An important factor that often gets overlooked is the customer service provided by the company where you buy your headsets. If you are running a call center, any issues that occur with your corded headsets mean your employees can no longer work. Here at OvisLink, we understand that concern, which is why we provide industry-leading customer service. We will work tirelessly to ensure that the corded headset you receive is the best one for your business needs. Also, if any issues do arise, we will replace any headset until we get it right. Your time matters; it is time to choose a business that respects your time as much as you do.

The Corded Headset and You 

No matter why you need to buy a corded headset, you need to make the right decision for your business. If you know your budget and compatibility and listen to your employees, you are guaranteed to make the right decision. Come to the OvisLink website today and see how we can save you time and money.

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Why Choose OvisLink for Your Call Center Headsets?

call center headsets

If you work in a call center, you understand the importance of having a quality headset. With this in mind, why wouldn’t you want to choose a headset that provides the very best quality and experience? Here at OvisLink, we offer an industry-leading variety of call center headsets to fit your needs. Crystal-clear audio, world-class comfort, and ease of use are all qualities we strive to achieve. Here are some reasons you should choose Ovislink for all your call center headset purchases.

Variety of Call Center Headsets 

We understand that call centers around the country use a variety of phones, all with different requirements. That is why we offer headsets for over a dozen different phone companies. Also, we provide a range of adapters in case your favorite headset does not work on your phone.

Crystal-Clear Audio 

When you are working in a call center, the ability to clearly hear the person you are talking to is critical to be successful at your job. We have developed industry-leading features that provide the ultimate audio experience. For instance, our headsets can come with active noise cancellation and Acoustic Shock Protection. No matter what you are looking for in a call center headset, we will provide the very best in audio quality.   

World-Class Comfort 

The biggest complaint regarding call center headsets is the discomfort workers feel after extended use. Here at OvisLink, we believe that your headset should provide the very best in comfort. Indeed, when you are comfortable with your headset you’ll do your job better. We offer headsets that enter such features as leatherette ear cushions, adjustable headbands, and tangle-free coiled quick-disconnect cords. Also, we can provide replacements for many of the comfort features that come with our headsets.

Simplicity is Key 

For both employees and employers, simplicity is the best way to stay productive. Having a simple headset will reduce training time as well as replacement costs. Here at OvisLink, we provide the best in simplistic options for your call center headset. Our simple options don’t need adapters or amplifiers. Also, the headsets we offer require no batteries and can plug directly into your phone’s headphone jack.

Industry-Leading Customer Service

The quality and quantity of call center headsets are overwhelming even for the most informed among us. With our industry-leading customer service, OvisLink provides the education our customers need as well as the services they deserve. Accidentally order a headset that doesn’t work on your phone? Provide us with your order information and phone details, and we will replace your headset with the one you need. All our headsets come with a two-year warranty. If you are a business owner providing headsets for your entire company, we offer a bulk discount on our leading inventory. Also, all orders made before 1:00 pm PST will be shipped to you the same day. We encourage you to come to the OvisLink website and find the headset that is right for you.