Blog Archives - OvisLink Blog

May 13, 2022May 16, 2022

Why choose headset with Quick Disconnect function?

Call Center Headset Quick Disconnect Function

Quick Disconnect function gives you convenience, more usage for the headset and let the phone last longer. Quick Disconnect function gives you convenience to disconnect and connect the headset quick and easy. It also allow you to use the headset with different devices. And, it protects the devices that you use with headset.

What is Quick Disconnect function?

Call Center headsets made with two separated parts, the headpiece and the bottom cord connects the headset to a telephone or a computer. There is a 4 pin flat connector that connects these two parts together. The connector is at the middle of the headset cord, in front of the headset user. So headset user may hold the two sides of the connector pull straightly to disconnect them quick and easily.

Quick Disconnect function give you Convenience while using the headset

With the Quick Disconnect function, headset user may quickly separate the headset from the bottom cord and step away. When the headset disconnected from the bottom cord, there will be no audio on the headset. However, the phone call will not be disconnected. Since there is not audio on the headset, the other side of phone line will not hear anything, just like the headset user pressed the mute button. It just like pressed the mute button, the other side of the call will not hear anything. User may come back and plug it back and continue the phone conversation. With the Quick Disconnect function, headset user doesn’t need to reach out to the back of the phone to disconnect the headset.

OvisLink Call Center headset with Quick Disconnect Function — OvisLink Call Center Headset Quick Disconnect Connector

Quick Disconnect function makes your headset more useful

Because the bottom cord can be separated from the headset, user may replace a different bottom cord to use the same headset with different devices. For instance, you have different Cisco phone models in the office. One is CP-8851, one is SPA525G. The CP-8851 has a RJ9 headset jack and the SPA525G has a 2.5mm headset jack. You may use the same headset connect to a RJ9 Quick Disconnect cord model QD-CUF with the CP-8851; and a 2.5mm Quick Disconnect cord model QD-SPA with the SPA525G. You may also connect the headset with an USB Quick Disconnect cord, model QD –USB to use the headset with your computer.

Different Quick Disconnect cord allow you use your headset with different telephones and computers — Quick Disconnect cord for Cisco Unified Phones / Cisco SPA Small business Phones / Computers

Quick Disconnect function makes your phone or computer more durable

Headset jack and USB ports are soldered at your phone and computer’s mainboard. Plug and unplug that way too often may damage the soldering ports that connect the jack or port with the mainboard. In the other hand, OvisLink made Quick Disconnect cords are supper durable. Plug and unplug the connector will not damage the connector, even hundreds of thousands of times. You just need to hold the two sides of the connector, pull and plug straightly. And this is why Quick Disconnect function makes your phone or computer more durable.

Since Quick Disconnect function gives user convenience, more usage for the headset and let the phone last longer, professional Call Centers normally choose headsets with Quick Disconnect functions. OvisLink not only makes all the headset models with Quick Disconnect function, but also provide many different connector options to let our customers utilize the headset better. You may click here to explore Quick Disconnect cord options.

August 11, 2021August 12, 2021

Choose the best voice quality headset for your Grandstream phone

Using a Grandstream phone to talk to customers everyday? Here we tell you how to choose the best voice quality headset for your Grandstream phone. You don’t have to spend lots of money to purchase the high price headset. What you need to do is choose the right headset model.

best voice quality headsets for Grandstream phones — OvisLink makes headset models compatible with different Grandstream IP phone models better

The Right Headset Model for your Grandstream Phone

The right headset model for your Grandstream is the one that gives you the best voice quality.

People think as long as it works, it is the right headset. Not that simple. Grandstream phones are compatible with many different headsets. But not every headset gives you the same voice quality. Some headsets work, but the voice quality is not very good.

More specifically, a headset model gives you good voice quality when using a Grandstream phone, it is not necessary to give you the same voice quality when using another Grandstream model. The reason is the headset parts on different Grandstream phone models are different.

That’s why OvisLink has different headset models for different Grandstream phone models. For instance, the OvisLink headset model OVHS072-GXP gives you very good voice quality on the Grandstream IP phone model GRP2613, and model OVHS072-GXP2 for GXP1610.

Following we tell you which headset models will give you the best voice quality for your Grandstream phone.

Grandstream Phone Models best combination with OvisLink headset models

OvisLink headset model OVHS072-GXP (single ear) and OVHS084-GXP (dual ear) give you best voice quality on following Grandstream phone models:

Carrier-Grade IP phone models: GRP2616, GRP2615, GRP2614, GRP2613, GRP2612

GXP series High-End IP phone models: GXP2170, GXP2160, GXP2140, GXP2135, GXP2130, GXP2124, GXP2120, GXP2110, GXP2100, GXP2020, GXP2010

And WiFi-enabled mid-Range IP phone model: GXP1760W

OvisLink headset model OVHS072-GXP2 (single ear) and OVHS084-GXP2 (dual ear) give you best voice quality for the Grandstream phone models below:

GXP series Mid Range IP phone models: GXP1760, GXP1780 & GXP1782

GXP Basic IP phone models: GXP1400, GXP1405, GXP1610, GXP1615, GXP1620, GXP1625, GXP1628

How about wireless? (Read our previous post: What device can I use with OvisLink wireless headset?)

Bluetooth headsets compatible with Grandstream IP phones — OvisLink Bluetooth Headsets Compatible with Grandstream IP phones

Wireless Headsets for Grandstream Phones

OvisLink has wireless headset models for Grandstream phone models which support Bluetooth headset function. Which are Carrier-Grade IP phone models GRP2614, GRP2615; GRP2616; and High-End IP phone models: GXP2135, GXP2140, GXP2160, GXP2070.

Unlike the Bluetooth headsets for home users, OvisLink wireless headsets are made for business usage. OvisLink wireless headsets service use with better telephone conversation, long range connection and long battery life.

Install and Use Headsets with Grandstream Phones

OvisLink corded headsets are designed to directly connect with Grandstream phones. No additional device needed. Just connect the headset to the Grandstream phone’s headset jack at the back of the phone. Press the headset key on the phone keypad to use the headset. Simple and easy.

For OvisLink wireless headset, you need to pair it with your Grandstream phone before you can use it. Paring the headset is simple. (You may click here to read the instructions.)

To use the OvisLink wireless headset paired with your Grandstream phone, press the headset key on your Grandstream phone keypad, or press the multifunction key on the headset.

To get the best voice quality headset for your Grandstream phone, you don’t need to spend lots of money. An affordable OvisLink headset will give you the voice quality you want. What you need to do is pay attention to details. Find your Grandstream phone’s model and the best match OvisLink headset model.

June 18, 2021August 12, 2021

Mitel phone how to choose and use headset

On this post, we discuss how to choose and use headset with different Mitel phone models. Many people spent lots of times and found it is difficult to find a high quality headset to use with their Mitel phone systems.

Choose right headset for your Mitel phone

To help users find the correct headset easier, OvisLink created headset models especially for Mitel phones. All headset models on “Mitel phone headset” category page are compatible with Mitel and Aastra phone systems. The headset with your Mitel phone model below the headset image are compatible with your phone. What you need to do is choose single ear or dual ear as you prefer. For example, Call Center, Contact center users may prefer dual ear headsets that have speaker on both ears; small office user may prefer to use single ear headset that gives them convenience to talk to colleagues in the office.

So, problem solved? No, many customers still have problem even have the right headset model on hand. Some customers complain that the headset they receive are defective or do not work with their phone. Why? Because some Mitel phones need to program a headset key in order to use a headset with it; some Mitel phones need to activate the headset function; and some Mitel phones need to set audio path for headset.

How to install or setup a headset on your phone

Mitel have many different phone models. Take a look on your Mitel phone keypad. If there is a dedicated headset key, you don’t need to do anything. Just connect the headset to the headset jack at the back of the phone. Press the headset key to use the headset.

How about there is a key with headset and speaker icon together? In this case, you may need to activate the headset function or set the audio path.

Speaker phone / Headset key

Can’t find headset icon on any key? You may need to program a headset key or, activate the headset function then use the speaker key as the headset key (Mitel 5220, 5320e, 5330e & 5340e).

Check your Mitel phone’s user manual, you should be able to find detail instruction for how to use headset with the phone.

Too complicated? Can’t find the user manual of your phone? Here is the easy way. Find your Mitel phone’s model at the back of the phone. Go to OvisLink Mitel phone headset FAQ page. Search your Mitel phone model under “How to install headset” section. Click at the coordinated link to read the detail instruction for setup headset with your Mitel phone.

After setup the headset on your Mitel phone correctly, using headset with your phone is simple and easy.

How to use headset with your Mitel phone

Press the Headset / Speaker key Mitel phone headset icon (depend on the Mitel phone model), you’ll get dial tone. And the phone audio is on the headset connected. After press the headset / speaker key, you may dial a call; hit the transfer key to transfer a call; push the mute key to mute the headset microphone; press message key to hear message; tap volume keys to adjust headset speaker volume. Other than “Press Headset Key”, using headset with Mitel phone is no different than using hand receiver and speakerphone function.

Headset, hand receiver and speakerphone are different audio paths on Mitel phone. Switching between different audio paths is simple. While using headset, pickup the hand receiver, the hand receiver will take over the headset. While using hand receiver, press the headset key you hear audio from the headset speaker, and then put the hand receiver on the hood.

Some Mitel phone models do not support headset and speakerphone function at the same time. After activated the headset function, the speakerphone function is inactivated (for Mitel phone model 5312, 5324). You may turn off the headset function to get the speakerphone function back (please click here to read details).

Wireless Headset for Mitel Phone

Prefer wireless? OvisLink has two wireless headset models for Mitel phone model 6873, one single ear and one dual ear. These wireless headsets are also compatible with Mitel phone model 5330, 5340 and 5360 IP Phones if these phones have Bluetooth module installed. These OvisLink wireless headsets connect to Mitel phone via Bluetooth. As all OvisLink headset models, these wireless headsets are designed for business usage. It not only gives you convenience, but also high quality, noise free phone conversation. Setup OvisLink wireless headset with Mitel phone is easy. Here you may read detail instruction.

Want to know more usage of OvisLink wireless headsets? Click here.

Do you have question about using headset with Mitel phone and it is not included on this post? Please contact us. We’ll happy to get you the answer.

April 26, 2021August 12, 2021

2.5mm Headset Common Issues and Fixes

In this post, we talk about 2.5mm headset common issues and fixes. Using a 2.5mm headset, people may experience problem like, no sound out from the headset, static or voice not stable. Some customers thinking the headset is defected; the headset’s quality is bad. Is it true? Let us list the most common issues, find out the reason and fix them.

Issues: No dial tone / Noise / Cut in & out

Connected the headset’s 2.5mm connector to the phone, press the headset key, but can’t get dial tone on the headset speaker. The headset works, but there are noise, sometimes the headset voice cut in and out.

To find out what cost these problems, let’s see how does 2.5mm headset connector work.

How 2.5mm headset connector works?

2.5mm headset connector is a round pin connector in 2.5mm diameter, 14mm long and with 3 conductors separated by 2 black insulators. These 3 conductors connect to the headset’s speaker and microphone as the image below.

In the other side, the telephone 2.5mm headset jack has 3 corresponding conductors as the following image.

What happen if these corresponding conductors not touch?

2.5mm Headset Common Issue 1

The tip of the 2.5mm connector may not be able to touch the microphone+ conductor of the headset jack.

2.5mm Headset Common Issue 2

Or, the headset jack’s speaker+ pint may not touch the 2.5mm connector’s speaker + conductor.

The length of a 2.5mm headset connector is only 14mm. It is not easy to tell by looking at the connector if the connector is all the way in or only 13mm or 13.5mm into the jack, especially if the jack is deep like the left phone on the image below.

Desktop phone's 2.5mm headset jack — The 2.5mm headset jack on the left phone is deep inside

How to fix these issues?

It is simple; make sure the 2.5mm headset connector is all the way into the headset jack as image below.

2.5mm headset connector plugged into headset jack correctly diagram — 2.5mm headset connector plugged into headset jack correctly

The microphone and speaker conductors inside the 2.5mm headset jack are little springs. When the speaker passed the 2.5mm connector tip, there will be a little click sound. When the microphone conductor passed the connector tip, there will be another click sound. Make sure hear two clicks sound. Some phone’s 2.5mm jack may be tighter at new. In this case, we need to push the 2.5mm connector harder until hear two clicks sound.

With the 2.5mm headset connector fully plugged into the 2.5mm headset jack, problem like no sound, static and voice cut in and out will be gone.

Another Issue: 2.5mm connector does not stay in the headset jack

Reason 1: the connector is not into the headset jack enough

The microphone and speaker conductors inside the 2.5mm headset jack are little springs. These two springs are in opposite direction. Together these two springs hold the 2.5mm connector tide inside the headset jack once the 2.5mm connector fully plugged into the headset jack.

Reason 2: The jack is not a 2.5mm jack.

In North America, home phones and home office phones use 2.5mm headset jack. Other countries, like in Asia, they may use 3.5mm. In some case, people try to use a 2.5mm headset with a smartphone. But smartphones use 3.5mm jack, not 2.5mm. With 1mm space, 2.5mm connector will not stay in a 3.5mm jack.

Using 2.5mm headset with Computer?

There are many different configurations on computer audio jacks. Some computers use 3.5mm jack. Some use 2.5mm jack but separated speaker jack and microphone jack. For computer, we suggest customers use USB headset instead. Please read our post “How to use your telephone headset with a computer“.

There are some desktop phone brands and models use 2.5mm headset. Like Allworx 9100 IP Phone series, Cisco SPA Small Business series phones, Polycom SoundPoint IP phones older models, AT&T, Panasonic Home Office phones.

We talk about 2.5mm headset some common issues and fixes on this post. If you experienced different type of issues when using 2.5mm headset, please share with us. We’ll do our best to solve the issue for you.

January 1, 2021August 12, 2021

Right Headset Choices to Work at Home

What headset choices you have if you work at home? You may use different devices to work at home; like desktop phone, smartphone, cordless phone and computer. OvisLink provides headset choices for all these devices. We have wireless headsets and corded headsets. For each of the headset types, there are single ear and dual ear model available. Choose the right headset not only give you convenience but also gives you good voice quality conversation and comfort all-day.

Wireless Headset for Different Devices

Wireless headsets for desktop phone, smartphone and computer — OvisLink Wireless Headsets for different Devices

First thing first, you need to know your telephone. Does your telephone support Bluetooth headset? If the answer is yes, you may choose a wireless headset. (We listed popular phone brands and models compatible with our wireless headset on prvious post.) OvisLink wireless headsets are compatible with desktop phones that support Bluetooth headset. We listed some of these phones on our website. If you use Smartphone, you may choose OvisLink wireless headsets. OvisLink wireless headsets are compatible with iPhones, Android and Windows phone. If you use softphone on computer, or online meeting apps, you may choose OvisLink wireless headsets.

Corded Headset Choices for Desktop Phones

Desktop phone headset — Corded Headsets for Desktop Phones

If you use desktop phone and it doesn’t support Bluetooth headset, we have different corded headset models to be compatible with different telephone brands and model. Go to OvisLink compatible telephone brands page, click at the brand of your telephone. You’ll find different phone models listed and the compatible OvisLink headset model for it.

Headset for Cordless Phones

cordless phone headset — Cordless Phone Headsets

How about using a cordless phone? Please look at the side of your cordless phone handle. If it supports headset function, it should have a headset icon next to the round 2.5mm headset port or covers the headset port. OvisLink headset with short 2.5mm Quick Disconnect cord is the solution in this case. Click here to see the headset models.

USB Corded Headset for Computers

If you use your computer for webinar, online meeting or remote study, you may choose OvisLink USB headsets. Our USB corded headsets are compatible with all computer OS, all softphone apps and all online meeting application, included Zoom, Google Meet, Skype and etc.

Single Ear Headset vs Dual Ear Headset

dual ear headset vs single ear headset — Single Ear Headset VS Dual Ear Headset

After you decided what type of headset that works with your phone. You may think about choose single or dual ear headset. A single ear headset has one speaker on one of your ears. You can talk to anybody near you without take the headset off. A dual ear headset has speakers on your both ears. And, that may help you focus on phone conversation. OvisLink wireless headset with dual ear has another usage for you. You may use it to enjoy TV quietly by yourself.

Still have questions? Send email to support@ovislink.com. They are happy to answer all your questions.

December 21, 2020August 12, 2021

What device can I use with OvisLink wireless headset?

Can I use an OvisLink wireless headset with my phone? Do you have wireless headset that works with my phone? Customers ask us these questions all the time. If you work at home or in small office, wireless headsets give you all the convenience. It is not only free your hand, but also free you from your desk.

Desktop Phones Support Bluetooth Headset

So, does OvisLink wireless headsets work with you phone? OvisLink wireless headsets designed with Bluetooth. In order to use our wireless headset, your phone must support Bluetooth headset function. The good news is many phone brands equipped their high-end phone models with Bluetooth.

Here listed some phone brands and models that support Bluetooth headset function. (Click at the telephone brand to see product details.

AT&T TL86103.

Cisco 8800 series IP phone models: 8845, 8851, 8861, 8865 and Wireless IP Phone 8821.

FortiFone IP phone model FON-575.

Grandstream Carrier-Grade IP phone models GRP2614, GRP2615; High-End IP phone models: GXP2135, GXP2140, GXP2160 and GXP2070. (Read Choose the best voice quality headset for your Grandstream phone.)

Mitel phone model 6873. Model 5330, 5340 and 5360 with Bluetooth module installed.

Polycom phone models VVX501, VVX600, VVX601, CCX500, CCX600, CCX700. (See the post for Polycom phone wireless headset.)

Yealink T5 Series Phones, include model SIP-VP59, SIP-T58A,SIP-T57W, SIP-T56A, SIP-T54W, SIP-T53W, SIP-T52S.

If you have any of these phone models, you may use OvisLink wireless headsets. Can’t find your phone model above? Check your phone’s user manual. If it said it supports Bluetooth headset, OvisLink wireless headsets will work with it.

Smartphones and Tablets

Smartphone wireless headsets — Wireless Headsets for Smartphones

OvisLink wireless headsets not only work with desktop phones, but also work with Smartphones. All smartphones have Bluetooth function built in. These wireless headsets work well with all smartphones, include iPhone and Android.

OvisLink wireless headsets also work with computers, as long as your computer has Bluetooth function. If it doesn’t, simply add a Bluetooth dangle on your computer. You may use OvisLink wireless headset for all softphone apps, online webinar, remote class, and online meeting like Zoom, Google Meet, Skype.

Apple TV and Amazon Fire TV

Apple TV Amazon Fire TV wireless headset — Use OvisLink Dual Ear Wireless Headset with Smart TV

You can even use OvisLink wireless headset to watch TV! Connect the OvisLink dual ear wireless headset to your Apple TV, Amzon FireTV or other smart TV devices, you can enjoy your TV program quietly at home anytime with disturb anybody.

Take a look of your phone and the device you use to talk with customer. See if you use OvisLink wireless headset and enjoy the convenience and nice features.

December 10, 2020August 12, 2021

OvisLink has better Polycom phone wireless headset

Looking for a Polycom phone wireless headset? You’ll find most of them need an EHS adapter or a lifter and a base unit. OvisLink wireless headsets are different. Our wireless headsets connect to Polycom phone direct, without any additional device.

OvisLink single ear wireless headset for Polycom Phones — OvisLink Single Ear Wireless Headset

Connects to Polycom Phone Directly

OvisLink wireless headset designed with Bluetooth technology. High-end Polycom phone models have built-in Bluetooth function, such as VVX500 series. Through Bluetooth, OvisLink wireless headsets connect to these Polycom phones directly. It is direct and simple. Pairing OvisLink wireless headset with Polycom phone is easy. Here you can find detail instruction. After paired the first time, once you turn on the OvisLink headset, the Polycom phone will connect it automatically.

Single Ear and Daul Ear Models Available

There are two OvisLink wireless headset models, single ear and daul ear. You may choose any of these model that fit your need better. If you need to communicate with colleagues in the office often, a single ear headset should be better choice. If you prefer focus on phone conversation, a dual ear wireless headset should help.

OvisLink Dual Ear wireless headst for Polycom phone — OvisLink Dual Ear Wireless Headset for Polycom Phones

Noise Free and All-day Comfort

OvisLink makes headsets for Call Center and Office. Our users use headset all-day for business. We know our headset users need headsets with super clear voice quality, and comfortable to wear. And OvisLink made Polycom phone wireless headsets give headset user HD voice quality, noise free phone conversation and comfort for all-day.

OvisLink wireless headsets give long range stable connection with Polycom phone. And the battery comes OvisLink wireless headset is reliable. After fully charged, it gives you days talking time and over a week standby time.

Give OvisLink wireless headsets a try. We offer you with 30-day satisfaction guarantee.

Your Polycom does not support Bluetooth? No problem, find OvisLink premium voice quality corded headsets for Polycom phones here.

Any questions or suggestion? Please enter in the comment field. We’re looking forward for your input.

December 10, 2020August 12, 2021

OvisLink Offers Variety Polycom Phone Headset Choices

OvisLink provides variety Polycom Phone Headset choices. Depend on your Polycom phone model and your business, you may choose corded or wireless headsets; single ear or dual ear headsets; and Quick Disconnect cords with different types of connectors.

Wirelss Headset Choices

If you have a high-end Polycom phone models in your office, an OvisLink wireless headset is a good choice. OvisLink wireless headsets give you HD voice quality, stable and long-range connection with Polycom phones. OvisLink wireless headsets not only free your hand, but also free you from your desk. You can find the Polycom phone models support OvisLink wireless headsets here.

Polycom Phone Wireless Headsets — OvisLink Wireless Headsets

Single Ear or Dual Headset

If you work in a small office may need to communicate with colleague in the office. An OvisLink single ear headset will give you the convenience. All OvisLink single ear headsets have rotatable microphone boom function. With this function, you may place the headset speaker on your left or right ear anytime you want.

If you work in a rather crowded office, use an OvisLink dual ear headset with your Polycom phone should be a better choice. Have speaker on your both ear may help you focus on phone conversation.

Corded Headsets

For Call Center users, OvisLink corded Polycom phone headsets are the best choice. Call Center users work with headset long hours every day. OvisLink corded headsets give users noise free HD voice quality and comfortable to wear all-day. The OvisLink corded headset Quick Disconnect function also give user convenience when need to step out.

Headset Connectors Types

Different types of headset connectors for Polycom phones — Different Types of Headset Connectors

Different Polycom phone models may have different headset jacks. OvisLink corded headsets come with different types of Quick Disconnect cords to be compatible with all Polycom phone models. OvisLink corded headset Quick Disconnect cord options include RJ9, 2.5mm and USB. Click here to see the Polycom phone compatible headst models.

A Right Headst for your Polycom phone will make you feel better and work better.

OvisLink provides you the best Polycom phone headsets choices for your business. A right OvisLink headset for your Polycom phone will give you noise free phone conversation and all-day comfort.

June 8, 2020August 12, 2021

How to use your telephone headset with a computer

In the current COVID-19 situation, many of us are work at home. How do you use your office telephone headset with your computer at home?

Some customers found they can’t connect their telephone headset with their computer’s audio jack. The connectors are different. They contact us to find out if we have adapter that connects a telephone headset to a computer’s audio port.

The answer is no. There is no universal adapter can connect telephone headsets to different computers.

Why?

Telephone headsets normally have a RJ9 (4P4C) connector like the telephone wire connector. Or a 2.5mm round pin connector. Computers have different type of audio jacks. Some computers have a 2.5mm audio jack. Some computers have a 3.5mm audio jack. And some computers have separated jacks for speakers and microphone. There are too many different options. A converter can’t cover all of them.

But we have a better solution for you.

The better solution is using an USB Quick Disconnect cord connects your telephone headset to a computer.

OvisLink headsets have Quick Disconnect function. There is a connector at the middle of the headset cord. It looks like the following image.

OvisLink headset quick disconnect function gives you convenience to connect telephone headset with computer — Quick disconnect flat connector at the middle of the headset cord

You may pull and disconnect this connector. Then you can replace the bottom cord with an OvisLink USB Quick Disconnect cord. The OvisLink USB Quick Disconnect cord can connect the headset to your computer’s USB port.

OvisLink telephone headset quick disconnect function allow you to connect telephone headset to a computer — Pull to disconnect the bottom cord from the telephone headset and replace it with a USB quick disconnect cord.

What is a USB Quick Disconnect cord?

An USB Quick Disconnect cord is a headset bottom cord. It connects OvisLink headsets with computers’ USB port. It also connects OvisLink headsets with telephones that supports USB headset function.

OvisLink USB Quick Disconnect cord has a flat connector at one end and an USB connector at the other end. It has following buttons (functions): volume + and volume -, a microphone mute button and a talk button that compatible with Microsoft MS Lync system. Here is how it looks.

Quick disconnect cord connects telephone headset to computer — OvisLink USB Quick Disconnect Cord

You may use OvisLink USB Quick Disconnect cord to connect OvisLink headsets with most of the computers: laptop, desktop; Windows, Mac and Linux. It is compatible with many different softphone apps, like Skype.

Where to buy an OvisLink USB Quick Disconnect cord

You may order the USB quick disconnect cord from OvisLink.com. Here is the link: https://www.ovislink.com/USB-Quick-Disconnect-Cord-for-OvisLink-Headsets-p/qd-usb.htm

How to install a telephone headset with your computer

Pull to disconnect the bottom cord from your OvisLink headset.
Replace the bottom cord with an OvisLink USB Quick Disconnect cord.
Connect the USB connector on the USB Quick Disconnect cord to your computer.
Once the USB cord connected to the computer’s USB port, the computer will install the OvisLink USB headset automatically.
Now your computer has more than one audio device. Go to your computer’s audio device setting. Select OvisLink USB headset as input and output device. Some applications may not automatically use the computer’s audio setting. In this case, you need to open the application’s configuration section and select the OvisLink USB headset as the audio device again.
Now you may use the OvisLink telephone headset with your computer.

Would you like to share your idea or experience with us? Or you would like to discuss some special application? Please leave your comment.

May 13, 2020August 12, 2021

Thinking About Getting a Cisco Headset?

It is no secret that the most essential piece of equipment you will find in any call center is the phone headset. A good phone headset allows your employees to conduct business at a much quicker pace while simultaneously providing a more comfortable work environment. In the world of call center phones and headsets, there is one name that continues to stay at the top. Over the last several years, Cisco has proven to be an industry leader for both call center phones and headsets. However, there is a lot that goes into determining the best Cisco headset for your wants and needs. In this article, we will go over everything you need to consider before purchasing a Cisco headset.

Compatibility with a Cisco Headset

The biggest thing you will need to consider before purchasing a Cisco headset is which headset will be compatible with the phones you have. For the most part, a call center phone will long outlive a call center headset. With this in mind, it only makes sense that you will need to find a couple of headset options that will work with your phone. Here are a couple of compatibility issues and how the Cisco headset is rising above them.

Connections

A common issue that has plagued the world of call center phones and headsets is how the headset connects to the phone. For years specific phone models were notorious for only working with a select number of headset models. While this problem is far from being solved, Cisco is making leaps and bounds when it comes to making more headsets compatible with more phones.

For example, the Cisco headsets sold here at OvisLink work with dozens of different Cisco phone models. All the headsets come with a convenient quick-disconnect cord. The headsets can be plugged directly to the phone using the Cisco IP headset jack. The quick-disconnect cord can avoid any tangling from the constant movement of the headset.

Amplifiers

For a lot of headsets to work at their best – or in some cases, to work at all – they must first have an amplifier. An amplifier’s purpose is to help boost the audio quality of a headset. In addition, it can also help overcome some compatibility issues. However, with the Cisco call center headsets you will find at OvisLink, there is no need for any amplifier. As we stated above, all our Cisco headsets connect to the Cisco phone through an IP headphone jack. Also, the audio quality of the Cisco headset is already pristine, so you will not need an amplifier to improve your sound quality.

The Features That Set Cisco Apart

When it comes to purchasing headsets for your call center employees, it is important to get the best features. Indeed, the better the call center headset you provide to your employees, the more work they will be able to accomplish. A lot of the features Cisco headsets bring to the table revolve around comfort and performance. Here are just a few of the industry-leading features of a Cisco call center headset.

Cushioned Earpieces

If you have ever worked for a call center, you know firsthand how uncomfortable headsets can get. In fact, when you are wearing the same headset for eight hours a day, you can quickly get tired of that headset. That is why here at OvisLink, we provide the very best in comfort. All our Cisco call center headsets come with cushioned earpieces. Whether you get a single-ear or dual-ear headset, you will experience the comfort a cushioned earpiece has to offer. A cushioned earpiece wraps itself around you, creating a lightweight and soft sensation for your ears.

Lightweight Frame

One common problem with a lot of headsets is how heavy they are. Weight may not seem like a significant issue, but over time it can cause a lot of discomfort for those that have to wear them. All our Cisco headsets have a lightweight frame. This lightweight frame sits comfortably on your head and prevents the build-up of pressure that is common with more cumbersome headsets.

Quick-Release Cords

The cords that come with a call center headset are by far the most underrated feature. For a lot of people, they forget about the cord until they need to unplug their headset. However, cords come with a lot of features designed to make your life more convenient. For example, when you purchase a Cisco headset, you have the option to make the cord a quick-release cord. A quick-release cord makes it so much simpler to plug in and take out from the call center phone.

Getting your Cisco Headset from the Right Company

No matter what Cisco headset you decide to get for your call center, you need to get it from the right place. Here at OvisLink, we take pride in offering our industry-leading inventory to call centers all around the country. We understand that the right headset will make all the difference in the success of your company. This is why we work with you to ensure you get the exact headsets to fit your needs.

Contact OvisLink Today

Also, at OvisLink, we offer dozens of resources to help you decide which Cisco headset would be right for your call center. For example, for every headset category, we offer detailed guides to help you install and operate your call center headsets. We also have a world-class blog that goes over subjects relevant to providing the best equipment for your call center. If you are interested in purchasing a Cisco headset, check out the available options on our website today.